SHTC updates current policy

March 18, 2020

SHTC updates current policy

Sandhill will not suspend any services this month or charge late fees for nonpayment. 

Sandhill will offer a $25 bill credit for residential broadband services for any existing customers that we serve that have a child in school (K-12 & College). Go to https://shtc.net/closed-school-form to apply for the credit.

Any residential customer that does not currently have broadband but needs to add will receive a one-time $25 bill credit when installed between now and April 30th . 

The $1 convenience fee for making payments by phone is being waived. This will help any customer that does not wish to come in person to pay their bill.